Shipping Policy
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Once your order has been processed and shipped, you will receive a tracking number by email.
Estimated Delivery Times
United States: 4–9 business days
Canada: 4–9 business days
Europe: 4–9 business days
United Kingdom: 4–9 business days
Australia & New Zealand: 7–15 business days
Please note that delivery times are estimates and may vary due to customs clearance, local carriers, weather conditions, holidays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout when applicable.
Promotional free shipping offers may be available on selected products or during special campaigns.
Tracking Information
Tracking information is provided for all shipped orders whenever available.
Customers are responsible for providing accurate shipping information. PawHaven is not responsible for delays or losses caused by incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at:
We will work with the carrier to investigate the issue and assist you whenever possible.
Contact
For shipping-related questions, please contact us at: